Overview
MedFit is a healthcare marketplace Darwinbark built to connect patients with clinics, doctors, and diagnostic labs across 15+ cities - clinic visits, home service bookings, online consultations, lab tests, and health packages, backed by a full provider portal for the clinics themselves.
[SCREENSHOT: MedFit patient-facing doctor and clinic directory]The Problem
Patients and the clinics serving them were working around gaps that got worse the more cities a provider network covered:
- Finding a doctor or diagnostic lab meant calling around or relying on word of mouth, with no way to compare availability or services in one place.
- Booking a home visit or lab test required a phone call during business hours, ruling out anyone booking outside them.
- Online consultations, where they existed at all, ran on a separate tool disconnected from the clinic's actual appointment book.
- Clinics and labs had no self-service way to manage their own listing, availability, or bookings - every change went through a manual request.
- Health packages (bundled lab tests) were sold over the counter only, with no online catalogue to browse and compare.
The Solution
Darwinbark built MedFit as a marketplace with two sides: patients get one directory to find and book a doctor, clinic, or lab test - in person, at home, or online - and providers get a portal to manage their own listing, availability, and incoming bookings without needing to call Darwinbark to make a change. Health packages are listed and bookable the same way as a single lab test, just bundled.
Technology Stack
- Backend: Laravel 11 (PHP) - built as a modular application so clinic visits, home bookings, consultations, and lab tests could ship as separate modules on one core.
- Database: Relational schema modelling clinics, doctors, patients, and bookings, scoped per city.
- Provider tools: A dedicated provider portal, separate from the patient-facing app, for clinics and labs to manage their own listings.
- Coverage: Multi-city - every listing, doctor, and lab is scoped to a city so search results stay locally relevant as the network grows.
Architecture
MedFit is structured around Providers (clinics, doctors, and labs), Patients, and Bookings, with a booking type - clinic visit, home service, online consultation, or lab test - determining what the provider portal shows and what the patient sees at checkout. Building it as modules on one core meant adding a new booking type, like online consultations, didn't require reworking how clinic visits or lab tests already worked.
[SCREENSHOT: Provider portal - clinic availability and booking management]Features
- Doctor & clinic directory
- Appointment booking
- Online consultations
- Lab tests & packages
- Provider portal
- Digital prescriptions
Challenges Solved
Finding care across a growing city list. Scoping every doctor, clinic, and lab to a city meant search results stayed relevant as MedFit expanded, instead of surfacing providers a patient could never realistically visit.
Booking outside business hours. Moving booking online, for clinic visits, home services, and lab tests alike, meant a patient wasn't limited to calling during the clinic's own opening hours.
Giving providers control without giving them a support ticket queue. The provider portal lets a clinic update its own availability and services directly, instead of every change going through a request to Darwinbark.
Result
MedFit now covers 15+ cities of provider listings, with clinics and labs managing their own availability directly through the provider portal instead of relying on manual updates.
[SCREENSHOT: Health package catalogue and checkout]
