Robert Hayes

Operations Manager

robert.hayes@example.com +1 214 555 0154 Dallas, TX linkedin.com/in/roberthayes

Summary

Operations leader with 11 years running distribution and logistics for mid-market manufacturers. Reduced fulfillment costs by 19% while improving on-time delivery to 98%.

Experience

Operations Manager — Cascade Manufacturing2019 – Present

Run daily operations across 2 distribution centers; cut fulfillment costs 19% and raised on-time delivery to 98%.

Logistics Supervisor — Trailhead Freight2013 – 2019

Managed a 25-person warehouse team and implemented a new WMS, reducing pick errors by 40%.

Education

B.B.A. Operations Management — Texas A&M University2009 – 2013

Skills

Supply ChainInventory ManagementTeam LeadershipLean Six SigmaWMS Systems

Certifications

Six Sigma Green Belt

APICS CPIM

Languages

English — NativeSpanish — Conversational

References

Bill Sanders

VP Operations — Cascade Manufacturing

+1 214 555 0166 · bill.sanders@cascademfg.example

Diane Ortiz

Logistics Director — Trailhead Freight

+1 214 555 0188 · diane.ortiz@trailheadfreight.example